Senior IT Technician

Denton, Manchester

Salary Details: £34000.00 - 35000.00 a year
Uniting People
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£34,000 - £35,000 per annum Denton, Manchester Monday - Friday 9am - 5pm Pension contributions Our client is looking for a Senior IT Technician to assist the ICT Manager in the provision of efficient, effective and secure information communication technology systems for a Group which covers both Yorkshire and Bristol areas. Job Description: To assist in the maintenance and support of the company network. Operational software and associated modules including apps. All hardware on site at Head Office and within the Group business units. The Company Virtual Private Network (VPN). To provide ICT support, using telephone, remote access and by attending site. To respond to IT support calls and maintain records on works undertaken. To develop, maintain and troubleshoot the Group s server infrastructure and related backup solutions to provide 24/7 availability of resources to staff. To carry out routine network maintenance tasks. To contribute to the development, maintenance and troubleshooting of the Company s wide area network and related devices, to ensure continuous availability of resources for staff. To liaise with external suppliers regarding the repair of equipment under warranty or maintenance contract. To assist with the installation and testing of new software and making software available to appropriate users. To contribute to a risk assessment around the use of equipment. Travel to other branches within the group will be required as part of this role. Candidate Requirements: ICT qualification or proof that working towards one Willingness to undertake training as part of commitment to continuous professional development and improvement of ICT service to the organisation Previous experience of working in an ICT environment Sound knowledge and understanding of Microsoft Office suite and internet usage Sound knowledge of Virtual Private Networking (VPN) principles and components Knowledge of Citrix / Windows Terminal Services and SQL Server Practical experience of end user ICT support Ability to isolate and rectify a variety of network, PC / laptop and printer problems Full clean driving license and willingness to travel Good verbal, written and communication skills Willing to learn on the job A self-starter, able to plan and deliver against activities that exceed expectations Flexible, adaptable and willing to take on a variety of tasks to meet business need Able to pass an Enhanced DBS test
Date Posted: 07 September 2022
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